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promote your approach to customer experience or packaging – we are happy to interview a ‘relevant’ executive or group of staff and ghost-write a thought provoking article.
- Product development is time consuming, you never really know what customers want – we can create and support the running of a customer community to help you develop products and services on an ongoing basis.
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- Your customer programme is being blocked by staff scepticism – we can run a training and coaching programme to ensure staff understand its importance and feel involved in the outcome.
- Are you swamped by customer feedback and research, but have very little insight? We can pull it all together to create a customer story for you, along with a future effective research plan that produces more insight for less budget.
- You are meeting with an important new client in 3 days, you need to understand their market, their position in it and how you can help them specifically – we can research and write you a briefing report, together with suggestions for how to position you company with the client.
- Your client user groups are getting stale – we can turn them into informative co-creative groups, that clients view as an added value service.
For our full brochure on the business benefits and why this is important to you click here.