We deliver business performance enhancement, by improving your customer engagement insight, capabilities and skills.

Drawing on both our ‘leading ideas’ research programme, and capability analysis tools, we  help you create mutual customer value,  in the  emerging, social business world.  Want to experiment with a co-creative customer programme?  Turn your customer insight team into high value business advisors?  Have an open space workshop to design a distinctive customer experience?  We provide the insight to inspire your customer thinking, strategy and delivery.  We call it,  ’scaling up the values of the old corner shop’.

General Enquiries - info(at)mutualmarketing(dot)co(dot)uk

Jennifer Kirkby
Managing Director
2 The Sycamores, Guiseley, Leeds, West Yorkshire, UK, LS20 9EN
+44 (0)1943 878046 -

jennifer(dot)kirkby(at)mutualmarketing(dot)co(dot)uk

Please feel free to leave a message below and we will get back to you in due course.

• Independence from company or political bias.
• Our expertise, network and reputation in customer relationship marketing and social responsibility.
• Work based on our ongoing research programme into good and leading edge practices eg customer metrics.
• A mutual, inclusive approach designed for maximum involvement, innovation and learning.
• A cross discipline, big picture view - from brand management to process design and IT architecture.